Support
This is the support contact point for PaPut and the PaPut Plugin. We can help with connection guidance and issue reports.
If the connection isn't working
For problems with the MCP connection, OAuth authentication, or tools not showing up, please check the following pages first.
- How to Integrate with MCP - Steps to connect PaPut with MCP using OAuth authentication
- Install PaPut via Plugin - Steps to add the PaPut plugin to Claude Code, claude.ai, Claude Desktop, and Codex
If you've reached a usage limit
You may have reached the limit on API calls or the number of memos you can create. The API call limit resets daily, while the memo limit applies to the total number of memos. For questions about limits, please contact us at the address below.
How to contact us
For inquiries, questions, and bug reports, please use our contact form. You can also open the same form from the feedback button at the bottom right of any page.
Information to include in your inquiry
To help us respond quickly, please include as much of the following as you can.
- The client you're using (Claude Code / claude.ai / Claude Desktop / Codex, etc.)
- Your OS and version
- When the issue occurred
- The error message shown
- Steps to reproduce the issue
A note on sensitive information
Please do not include passwords, access tokens, or the body of private memos in your inquiry.